Refund Policy

Eligibility for Refunds

At Lizitron, customer satisfaction is important to us.

If you receive a damaged, defective or incorrect item, please contact our support team within 14 days of delivery.

Each request will be reviewed individually by our support team.

To request a refund or assistance, please contact:

Please include:

• Order Number

• Description of the issue

• Photos if applicable

Providing complete information helps us process requests more efficiently.

All refund requests are carefully reviewed.

If a refund is approved, it will be processed using the original payment method whenever applicable.

Processing times may vary depending on your payment provider.

Refund requests may not be approved in situations involving:

• Incorrect information provided during checkout

• Unauthorized modifications or misuse of products

• Circumstances beyond our reasonable control

For refund-related questions, please contact:

Response within 24–48 business hours.